Reservation
We thank you warmly for your interest!
To reserve a bungalow at Patini, you have two options. The cheapest option but it needs some times is to contact us directly by the way you prefer (+94775402679, WhatsApp, Viber, Signal, Telegram, sms, call, email, Messenger, Facebook, Instagram, Google,...). All the details are in the contact page. The most expensive option but the fastest is to use Booking. Booking charges 15% commission we added on top of our direct rates to make the Booking’s rates.
In Booking, the bungalow C1 is the Bungalow with Garden view with two single beds. The bungalow C2 is the Bungalow with Garden view with 1 large double bed. The bungalow C3 is the ‘Bungalow’ with 1 double bed. The bungalows C4 and C5 are the Bungalows with Sea view with 1 large double bed.
Have you checked the facilities to be sure you will find what you need at Patini? If something is missing, please, let us know. We will try to fulfill your wishes if it is possible.
Have you checked the season's conditions about the weather and ocean to be sure you won't be disappointed by the wavy ocean?
If you will come with a pet, please inform us to be sure we are at Patini to welcome you and your pet and to introduce it to the dog who stays at our place. This dog is friendly and usually doesn't care of others.
Reservation policy
Unfortunately, too many people do not come without informing us (“no show” people). It is a shame for us who wait for them for nothing and for others who would like to stay at Patini. So, we have to set some reservation's rules.
The reservation of a couple of bungalows (for any number of nights) and the reservation of several nights (5 nights and more) have to pay an advance payment when you reserve. This advance payment has to cover the two first nights of your stay. If the advance payment is not received one month before your arrival, the bungalow(s) will be released. This advance payment is not refundable in case of cancellation but the amount received would be kept for a future stay if the cancellation is done enough early to be able to rent the bungalow to someone else.
Cancellation policy
If you have to cancel your reservation (partially or totally), please be kind, polite and courteous to notify us as soon as possible. Therefore, we can inform quickly the other people interested by Patini (our waiting list) and we have more chances to find other guests who like to book the nights you cancelled. We listen and understand people. If the reason of the cancellation is understandable, we won’t ask you any compensation. If not, you have to pay the full amount for the night(s) you cancel. If we are able to book again the night(s) you have cancelled, you don’t need to pay them. Therefore, earlier we know that you have to cancel, more chances we have to find again people to book your night(s) and you to avoid to pay the cancelled nights.
We are very sorry for these rules. We don’t like to set them, but we have to because too many people cancelled without respecting politeness (early information, apologize, money compensation,…). Blame the dishonest and disrespectful people...
Noise policy
We have to set rules for noisy guests because it happened to a friend! People who stay at Patini likes to rest. So, we thank you for respecting the peaceful atmosphere of Patini at night (10pm to 6am). If you don’t respect the other guests, if you disturb them (loud music, party, loud speaking, drum …), we keep the right to cancel your nights. You will have to pay the nights you stay plus one night. If you paid in advance, we will refund the money for the cancelled nights minus one night. Keep in mind that Patini is family friendly guesthouse. So, children noise can happen, usually during the day and school holiday (February, Christmas and August). Fortunately, Patini never had noisy guests. Everybody slept well until now. Help us to keep Patini quiet.
Welcome
We are looking forward to meeting you.
We send you our warm wishes until your holidays in Sri Lanka.